Straight answers about how we move freight.

United Federal Freight LLC is based in Atlanta, Georgia, with the Southeast as its primary operating region. Service extends across the contiguous United States. Alaska and Hawaii are not served. South Georgia and rural Georgia are priority delivery areas.

Yes. The company is based in Atlanta, Georgia and dispatches from there. Pickups outside Georgia are also available.

Yes. Nationwide transportation may be performed with company equipment, trusted partner carriers, or both, depending on the shipment. Dispatch remains your single point of contact either way.

Final-mile delivery is the last stage of a shipment: from a warehouse, distribution center, or linehaul carrier to the end customer, store, or jobsite. It is the stage the recipient actually sees, which is why we treat it as the most important one.

White-glove delivery is a higher-touch service built from components such as liftgate, threshold, inside delivery, room-of-choice placement, two-person crews, stair carry, unpacking, assembly, debris removal, call-ahead, delivery photos, and signed POD. We confirm which components apply to each shipment when we quote it.

Yes. Residential delivery is a core service and one we actively want more of. Call-ahead, inside delivery, room of choice, and two-person crews are available.

Yes. Every box truck carries a liftgate, pallet jack, and hand truck for non-dock deliveries to storefronts, offices, restaurants, jobsites, and homes.

Yes. Liftgate service is available on our box trucks for pickups and deliveries.

Yes. Threshold, inside, and room-of-choice delivery are available. Stair carry and two-person delivery can be added when access requires it.

Yes. Scheduled delivery windows and appointment-based pickups and deliveries are standard, with a customer call-ahead available before arrival.

Yes. Same-day and urgent service is available depending on origin, destination, and current capacity. Dispatch is available 24/7, including weekends and after hours. We do not publish guaranteed delivery times.

Our fleet includes 24–26 ft box trucks and Sprinter vans, with a stated maximum carrying weight of 10,000 lb. Capacity varies by vehicle, so send dimensions and weight with your request and we will confirm the right equipment.

United Federal Freight LLC does not transport hazardous materials (Hazmat) or refrigerated / temperature-controlled freight.

Furniture, office furniture, retail fixtures, electronics, commercial equipment, medical equipment, hospitality and hotel products, palletized and crated freight, high-value and specialty products, oversized products, and construction and jobsite products.

Package freight so it can be handled safely and protected in transit: palletize and shrink-wrap where practical, crate fragile or high-value items, and label each piece. Our trucks carry blankets, padding, and straps, and we can advise on packaging when you request a quote.

Origin and destination (city, state, ZIP), whether each end is residential or commercial, dock availability, pickup and requested delivery dates, commodity, piece count, weight, dimensions, packaging, and any special handling such as liftgate, inside delivery, two-person crew, stairs, assembly, or appointment requirements.

As early as your schedule allows, so the right vehicle and crew can be planned. Urgent and same-day requests are also handled when capacity allows.

Yes. Updates are provided by phone through dispatch, which is available 24/7. Arrival notification and delivery confirmation are provided. We do not currently offer live GPS tracking or automated notifications.

Yes. Signed proof of delivery and delivery photos are available on request.

Yes, and we welcome it. A carrier packet, W-9, and certificate of insurance are available on request. USDOT 3532893, MC 1176779.